Privacy policy.

Who we are

This website is operated by Paved Way Limited, trading as Pavedway LTD ("Pavedway", "we", "us"), a company registered in England and Wales under company number 06511189. Our registered office is Grosvenor House, Downcast Way, Swinton, Manchester, England, M27 8UW. We are the data controller for the personal data described in this policy.

What we collect

When you use our quote request form, the information you enter (your name, phone number, email address, project location or postcode, and project details) is used to pre-fill a WhatsApp message, which is only sent to us once you press send in WhatsApp. We do not require you to create an account or provide payment details through this website.

Why we collect it

We use this information solely to respond to your enquiry, discuss your project, and provide a quote. Our legal basis for processing it is our legitimate interest in responding to enquiries you have voluntarily made, and, where applicable, your consent given by submitting the form.

Who we share it with

Our quote request form opens a WhatsApp chat pre-filled with your answers, so the information you enter is sent directly to us through WhatsApp (operated by Meta) once you press send in the chat, in the same way as messaging us on WhatsApp directly. Our website is hosted by Netlify, which processes standard technical data (such as IP address and browser type) as part of delivering the site to your device. We do not sell, rent, or share your personal data with any other third party, and we do not use it for marketing unless you separately opt in.

Cookies and tracking

This website does not use analytics, advertising, or tracking cookies. All fonts, styles, and scripts are hosted directly on this website rather than loaded from third-party services, so no data about your visit is shared with external providers simply by browsing the site.

How long we keep it

We retain enquiry data only for as long as necessary to respond to and fulfil your enquiry, or for as long as we have an ongoing business relationship with you, after which it is deleted or anonymised.

Your rights

Under UK GDPR, you have the right to request access to, correction of, or deletion of your personal data, to restrict or object to our processing of it, and to request a copy of it in a portable format. To exercise any of these rights, contact us at admin@pavedway.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been mishandled.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact us

Questions about this policy or how we handle your data can be sent to admin@pavedway.co.uk or by calling 07522 163290.